Frequently asked questions

The National Home Watch Association defines Home Watch as “The visual inspection of a vacant home or property looking for obvious issues.”

We are not a house sitter. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home for less than an hour per visit and take great pride in making sure your home is as you left it for your return. House sitters are not looking to be caretakers. They are looking for a place to stay and get paid in a nice area with 24/7 access to everything in your home.

An alarm company monitors entry into your home or a fire alarm but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.

Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of date and time and any instructions you have.

We will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.

We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.

Promax Property Services will send you a report upon completion of our visit to your home. Any problems identified will be accompanied by pictures and details of the problem. If we take any immediate action to prevent further damage we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.